# Customer Support

<figure><img src="https://2796168757-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxHoa5gVYlmhKhIwGqwUT%2Fuploads%2FGDq9LbE7g0aWUmkRstnn%2FCustomer%20Support.png?alt=media&#x26;token=415a847f-306f-4504-9dde-6ca310ac3278" alt=""><figcaption><p>Customer Support</p></figcaption></figure>

## If you're experiencing issues:

1. First, check our [FAQ](https://docs.magicsquare.io/support/contact-us/broken-reference).
2. If you can't find a solution, try reaching out in our [Discord](https://discord.gg/magicsquareio) by opening a ticket or through [Telegram](https://t.me/magicsquare_official).

{% hint style="danger" %}
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report them as spam.
{% endhint %}

{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone who asks for them.**
{% endhint %}