FAQs
This page contains all Frequently Asked Questions.
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This page contains all Frequently Asked Questions.
Last updated
Was this helpful?
Q: How do I create a Magic Store account and MagicID?
A: The process is very simple and you have various log options, refer to for a full tutorial.
Q: What are the different ways to log in to the Magic Store?
A: For the moment, you can log in using a Google account, an email address, Metamask wallet, OKX Wallet, or WalletConnect.
Q: How do I choose a unique username for my MagicID?
A: Simply go to your MagicID account settings and input your desired username. Bear in mind that once the username is created, you cannot edit it.
Q: Can I change my MagicID username, wallet, or email once itâs created?
A: The username cannot be edited once set. You may edit your email address at any time, but make sure you verify it by clicking on the âsend a codeâ and âverifyâ buttons after inserting the code that you have received in your email. The display name can be changed at any moment.
Q: How can I track my Karma points and rewards balance?
A: Simply go to your Karma dashboard inside your MagicID profile and all the information will be visible.
Q: How do I unlink a wallet or email from my MagicID?
A: On your MagicID profile, if you want to remove your email just click âeditâ on the dashboard and then âremoveâ under the email section. To remove your wallet, click on the "Delete" icon located right of your wallet Address. Please note that to disconnect your email, your wallet must be connected, and vice versa.
Q: Can I use multiple wallets or email addresses to create different MagicID accounts?
A: Having multiple MagicID accounts is considered a form of exploitation and is strictly forbidden, you risk being banned by doing so.
Q: Is Proof of Humanity mandatory?
Q: What if I forget my MagicID login credentials?
Q: Can I delete my MagicID (Magic Store account) at any time?
A: At the moment, there is no option for account deletion.
Q: How does the Karma system work?
Q: Can I exchange Karma for rewards?
Q: How many Karma points do I earn per action? Can you provide examples?
Q: Will the Magic Store be available to download in its final form via Google Play store or AppleÂīs App Store?
A: Yes, this is planned for Q4 2024.
Q: Will the first full version of the Magic Store be available in other languages and if so, which ones?
A: Yes, it is planned, but there is no estimated date.
Q: Will the Magic Store have the capacity to run non-blockchain (classic apps) applications that, to some extent, have some kind of relationship with Web3?
A: Yes, and we currently have that functionality onboard. Not all need to be on-chain.
Q: Will there be NFT projects in the Magic Store?
A: We already have tons of NFT projects inside the Magic Store.
Q: How many projects does the Magic Store have?
A: Currently we have 1000+ projects on the Magic Store.
Q: How can I list my project on the Magic Store?
Q: My project is 90% ready but still some components are missing, like token launch. Can I still list my project on the Magic Store?
A: Yes, you can still apply for a listing. If everything is up to the standard, your project will be listed in the âUpcomingâ section of the Magic Store.
Q: What are the rules/guidelines for submitting projects inside the Magic Store?
Q: I am a new user and don't understand anything about Web3. Do I need a wallet to enter the Magic Store?
A: You don't need a wallet to create a MagicID, you can link a Google account or an email to your new Magic ID and begin exploring the Magic Store. With that being said, to unlock 100% of the functionalities inside the Store, we encourage you to open a wallet and link it to your MagicID account.
Q: I want to use the Magic Store, how do I get started?
A: We have an easy-to-understand guide ready for you, refer to it here.
Q: What are Hot Offers and how can I benefit from them?
Q: How does the Refer A Friend program work? How do I earn with this?
Q: What are the requirements for a successful referral in the Refer a Friend Program?
Q: Can I participate in the Magic Store features with just a Web2 login, or do I need a Web3 wallet?
Q: What is the daily pool of Karma points, and how is it distributed among users?
A: All daily karma is distributed in reward points at the end of the day (at 23:59 GMT) among users proportionally according to the daily pool of a total of 10.000 SQRp.
Q: How can I stay informed about new promotions, projects, and features on the Magic Store?
Q: How does the Magic Store ensure the security and privacy of its users?
A: Magic Square takes security and privacy seriously across all its infrastructure. We have various third-party audits from respectable firms across the industry plus our own internal regular audits from our house development team. On top of that, we have a first-tier cyber security firm working for us to ensure all operations are secured and covered. From another point of view, Magic Square does not hold the credentials of their users when they create their MagicID since all this information is stored on the blockchain like a classic wallet, only the end-user has access to this data and can revoke permits to projects if they wish to. Magic Square does not have any control over this data.
Q: Who can I contact if I have issues or questions related to my account, rewards, or the Magic Store features?
Q: Are there any fees associated with participating in Magic Store features and rewards programs?
A: Fees apply only when you wish to withdraw your $SQR tokens to your wallet. As it operates on the BNB chain, the fees are low. (<$1)
Q: What types of Web3 projects can be found on the Magic Store?
A: You can find all kinds of projects inside the Magic Store, we are building the gateway for all web3 content. We have Gaming projects, NFTs, Defi, Swaps, Launchpads, Exchanges, Finance, Metaverse, Trading, etc.
Q: How are the Web3 projects on the Magic Store selected and evaluated?
A: We have a QA validation process for each project that wants to be listed inside the Magic Store. With this process, we make sure that the project follows terms of service and bears minimum quality to be presented to Magic Store users. All projects that pass the Internal Confirmation Process appear in the Validation Section and go through the Validation Process. The Validation Process lasts for 2 weeks (14 days). A project must receive 60% positive votes to pass the Validation Process. If the project fails, the project developers can reapply an unlimited number of times. If the project receives more than 60% positive votes, it will be listed in the Validated Section. The entire Validation Process is publicly visible to all members of the Magic Store.
Q: Can I suggest new Web3 projects or features for the Magic Store?
Q: Are there any geographical restrictions for participating in Magic Store features and rewards programs?
A: We don't have any geographical restrictions at the moment,
Q: How can I increase my chances of earning more Karma points?
A: There are no âcheat codesâ when using the Karma system, we believe everyone should have the same chance of earning, if you want to earn more just use more of the Magic Store features.
Q: What measures are in place to prevent fraud and abuse in the Magic Store rewards programs?
A: We implemented a fingerprint system and Proof-of-Humanity Verification that aims to prevent bots, fraud, and exploitation for malicious users, also we have various bot detection tools and our developers are constantly monitoring the integrity of the system. All possible exploitation and fraud will get the user immediately banned from the Rewards program.
Q: Where can I find the terms and conditions for the Magic Store and its rewards programs?
Q: How can I stay updated on new Hot Offers and promotions in the Magic Store?
Q: Are there any plans to expand the Magic Storeâs features and rewards programs in the future?
A: Yes of course, this program will only grow with time and also with the feedback of all our community. We are always looking to improve our product line and all its tools.
Q: Are there any limits to the number of friends I can refer through the Refer a Friend Program?
A: There is no limit on the number of friends you can invite. This was created as an âeveryone winsâ situation and we want you to invite as many friends as possible.
IMPORTANT: only one referral is allowed per IP address. If 2 referrals join using the same IP address only 1 referral will count.
Q: Can I transfer my Karma points or rewards to another Magic Store user?
A: For the moment, it is not possible to transfer karma points or rewards to other users.
Q: How are new features and updates communicated to Magic Store users?
Q: Are there any age or legal restrictions for participating in the Magic Store features and rewards programs?
A: There are no age restrictions for participating in the Magic Store features and rewards program. Legal restrictions are applied to the countries where crypto is banned.
Q: How do I know if my participation in Project Validation was successful?
A: You will get a confirmation message on the Magic Store once you have signed the message in your wallet, and can see your vote in the vote list. On Magic Store, on the "Vote on Projects", you can find a list of all of the projects you've voted for by clicking on the "Voted" filter.
Q: Can I participate in Magic Store rewards programs if I am using a VPN or anonymizing service?
A: Using such services is not allowed.
Q: How does the Magic Store maintain fairness and transparency in its features and rewards programs?
A: All users have a daily chance to be the most active user in the store, therefore all users are rewarded based on their engagement.
Q: What is Project Validation Voting, and how can I participate?
A: The validation process in the Magic Store involves the Magic Store community voting to determine whether an application should be listed or not. All production-ready projects that pass the internal confirmation process appear in the Project Validation section and go through the validation process.
To see all active validation tasks, go to settings -> "Vote on Projects". You can filter projects by their status. Click on the â+â of the app you wish to vote for. Then click on âVoteâ.
To vote, users must have:
Username
Verified email
EVM wallet connected to the Magic Store
Q: What are the requirements to participate in the Magic Store features and rewards programs?
Q: How does the Magic Store handle disputes or disagreements between users and Web3 projects?
A: The validation decisions are based on the number of votes users apply. If any sort of manipulation is detected the voting will be considered irrelevant. There are user reviews too, users can leave their comments and suggestions for app developers.
Q: Can I view a history of my participation, earnings, and rewards within the Magic Store?
Question: Can projects that are not listed on Magic Store have an IDO on Magic Launchpad?
Question: Do SQRp holders get rewards from launchpad projects without participating in the IDO?
Answer: No, SQRp gives access to IDO allocations but does not directly reward tokens. Participation in campaigns or IDOs is necessary to receive tokens.
Question: What pools are available during the IDO, and who gets the first allocation?
Answer: There are different pools for SQRp holders, whitelisted users, and the public. Each pool operates independently, and there is no specific order for allocations.
Question: Is it possible to participate in multiple pools at the same time?
Answer: Yes, users can join multiple pools if they meet the qualifications for each one.
Question: Is KYC mandatory for all participants in the launchpad?
Answer: Yes, KYC is required for all IDO activities on Magic Launchpad.
Question: What is SQRp?
Answer: Yes, users can simultaneously have a membership and stake SQR to increase their participation allocation in launchpad pools.
Question: If some SQRp points have been used, will they be deducted from the overall balance?
Answer: Yes, users can use any amount of SQRp they prefer for different launchpad projects. The used points will be deducted from their total amount of SQRp.
Question: What is the ratio of SQRp points to currency?
Answer: The value of 1 SQRp point is equivalent to 1 USDT.
Question: Does SQRp have an expiration period?
Question: If a user has an active monthly membership, does this mean they receive SQRp points monthly?
Answer: Yes, users with an active monthly membership receive a specific amount of SQRp points each month, corresponding to their membership level.
Question: How long does it take to receive SQRp points after upgrading a membership on the Store?
Answer: SQRp points are assigned 30 days after a membership has been upgraded on the Store.
Q: How will the distribution of SQR tokens be done?
Q: Where can I buy SQR tokens right now?
Q: Is SQR token inflationary?
A: SQR token is not inflationary because the supply is limited but the process of releasing tokens to the market is considered âinflationaryâ because we are distributing more rewards to the users.
Q: Does the SQR token have a burning mechanism?
A: No because this mechanism is considered by many regulators as a Security instrument.
Q: Besides using $SQR token for grants, and rewarding users based on their Karma; will there be other use cases for $SQR token?
Q: Do you have plans to integrate a staking platform for SQR?
A: Yes, coming soon.
How can project developers submit their Web3 project for listing on the Magic Store?
To submit a Web3 project for listing on the Magic Store, developers need to follow the following ste
Provide all necessary information about the project and contact details.
If approved, you will be contacted through Telegram and the actual listing process will continue from there.
Q: What is the community-validation process, and how does it work for listed projects?
A: The validation process in the Magic Store involves the Magic Store community voting to determine whether an application should be listed or not. During the Validation Process of 14 days, the Magic Store Community votes for the projects to get listed. The projects get attention from the community through the voting itself and marketing announcements, free of charge.
Q: What are the requirements and criteria for a Web3 project to be successfully listed on the Magic Store?
Q: Can project developers make changes or updates to their project information after validation is completed?
A: Yes. App developers can go to their profile settings (in the Magic Store account they used to list their app) -> developers -> my apps -> edit app -> submit changes.
Q: What is the process for adding or removing information about a listed project on the Magic Store?
A: It is possible to add or remove information at any time. The mandatory information cannot be removed, but all optional fields can be edited in the account profile settings (in the Magic Store account they used to list their app) -> developers -> my apps -> edit app -> submit changes.
Q: How can project developers create and upload Hot Offers for their Web3 project on the Magic Store?
Q: How can project developers participate in co-marketing activities with Magic Square?
A: For marketing proposals, please contact @Henrich_MSQ or through email at henrich@magicsquare.io
Q: Can project developers track the performance and engagement of their Web3 project on the Magic Store?
A: Yes. There are app statistics available on the app page in the Magic Store and there are a few more in the developers' profile in account settings.
Q: How can project developers request feedback or suggestions from the Magic Store community?
A: Users can leave reviews and Trust reviews on every App page in the Magic Store.
Q: What resources are available for project developers to optimize their project listing on the Magic Store?
Q: Can project developers collaborate with other projects listed on the Magic Store?
A: For now, we donât have any dev-to-dev collaboration section. The projects may collaborate individually.
Q: Are there any fees or costs associated with listing a Web3 project on the Magic Store?
A: Not at the moment.
Q: How long does it take for a project to be listed on the Magic Store after successful validation?
A: After the pre-approval process (up to 2 weeks), if approved the app will be on the store in the status âunder validationâ. After 2 weeks, in case the app passes validation, it will be listed on the store as âvalidatedâ.
Q: How can project developers contact the Magic Store team for support or inquiries?
For questions regarding Hot Offers please contact @Henrich_MSQ.
For questions regarding marketing, please contact @Henrich_MSQ.
For questions regarding partnerships, please contact @Henrich_MSQ.
Q: Can project developers run special promotions or events for their Web3 project on the Magic Store?
Q: Are there any restrictions on the types of Web3 projects that can be listed on the Magic Store?
Q: How can project developers ensure their project remains in compliance with Magic Store guidelines and policies?
Q: What are the consequences for projects that violate the Magic Storeâs terms and conditions?
A: Applications that violate the Terms and Conditions will be removed from the Store.
Q: How can project developers maintain active communication with the Magic Store community and users?
A: For now, there are no options for App developers to reply to the user suggestions and reviews but it is planned for the future. Unwanted reviews can be reported and Magic Store team will review the reports and remove reviews if needed.
Q: Are there any best practices for project developers to increase their projectâs visibility and user engagement on the Magic Store?
Q: Can project developers collaborate with influencers or prominent figures in the Web3 space through the Magic Store?
A: There is no such option yet.
Q: How does the Magic Store handle disputes between project developers and users, such as those related to Hot Offers or promotions?
Q: Can project developers provide exclusive rewards or bonuses to Magic Store users who engage with their project?
A: This can be discussed in the Telegram group chat with the Magic Square team. Please contact @Henrich_MSQ for any related proposals.
Q: How often can project developers update their project information, offers, or promotions on the Magic Store?
A: There are no limits to updating the project information on the application page. Every change goes through an approval process in order to prevent the publishing of wrong information. Regarding Offers and Promotions - itâs possible to update as well, please discuss the frequency in the Telegram group chat as itâs subject to change.
Q: What are the guidelines for project developers to use the Magic Store logo, branding, or other assets in their marketing materials?
Q: How can project developers collect feedback and user data to improve their Web3 projectâs performance on the Magic Store?
A: Project developers can read user reviews and suggestions that they have left for their app on their app page.
Q: What tools and resources does the Magic Store provide to help project developers measure the success of their projectâs listing and promotions?
A: There are app statistics available on the app page in the Magic Store and there are a few more in the developers' profile in account settings.
Q: Can project developers participate in Project Validation Voting for other Web3 projects on the Magic Store?
A: Yes. Everyone can vote once per application.
Q: Are there any limitations on the number of projects a developer can submit for listing on the Magic Store?
A: No limitations are set.
Q: Can project developers request to be delisted from the Magic Store if they decide to leave the platform?
A: Yes, they can do so through the official Telegram team group. Please contact @anastasijabarbara on Telegram for more information.
Q: How can project developers ensure their Web3 project remains compatible with the Magic Store as both platforms evolve?
A: Project developers should make sure their application runs properly within the store. The Magic Square team will do their best to prevent such issues but in case there are any updates on the project developerâs side, they are obligated to inform the Magic Team through Telegram or email.
Q: How are project developers notified about changes in the Magic Storeâs policies, guidelines, or requirements?
Q: Can project developers use Magic Store data or insights to inform their projectâs future development and marketing strategies?
Q: What are the opportunities for project developers to participate in joint ventures or partnerships with the Magic Store?
A: For questions regarding partnerships, please contact @Henrich_MSQ on Telegram.
Q: How does the Magic Store protect the intellectual property rights of the listed Web3 projects?
Q: Can project developers work directly with the Magic Store team to develop custom solutions or features for their project?
A: For questions regarding partnerships and marketing, please contact @Henrich_MSQ on Telegram.
Q: What measures does the Magic Store take to ensure the authenticity and quality of listed Web3 projects?
A: To claim your $SQR rewards, complete one of the Proof-of-Humanity verifications. To learn more .
A: There are multiple ways to log into a Magic Store account. Make sure to add several options to your account (Email/Google, EVM wallet). In this way the chances of forgetting the MagicID login credentials are minimal. Itâs always possible to open a or a and our team will do their best to assist you.
A: Magic Karma is a personal score that keeps track of a user's Magic Store activities. The higher a user's score, the more the community can trust them and the higher SQR rewards for the user. Karma was created to reward users for positive actions. Read more about Magic Karma .
A: To discover how you can claim your $SQR tokens, please .
A: Refer to the for all Karma point values.
A: You can list your project on the . Also, please refer to the for a step-by-step tutorial.
A: Please refer to the for full guidelines.
A: Hot offers are exclusive campaigns available only at the Magic Store. This is where you will find a wide range of high-end projects, each offering exceptional deals and promotions. To learn more about these hot offers, , and for information on how you can earn $SQR, please .
A: Refer a friend is our sharing program inside the Magic Store, by spreading the word to your family and friends you can earn 250 Karma points once your referral registers, accumulates 500 Karma points and completes the Proof-of-Humanity verification. Simply, share your unique link with your friend and when he creates a Magic ID with your link, you both earn Karma. For more detailed info, take a read .
A: The requirement is that your referred user must sign up for the Magic Store using your unique link. Referrals are required to verify their account, accumulate over 500 Karma points, and complete the Proof-of-Humanity Verification. Please note that duplicates, fake accounts, and 'shared finances' deals are strictly prohibited and will lead to disqualification from the referral program. Additionally, only one referral is permitted per IP address. If two referrals join using the same IP address, only one will be counted. Learn more about the refer a friend feature .
A: You can log in to the Magic Store by using a normal email address or a Google account, but we recommend you connect a Web3 wallet to unlock the full potential of the Magic Store. It's not necessary but will be very helpful to you as the end user. For example, only users who have fully verified their accounts and connected their wallets will be able to participate in community validation. For more information about account registration and verification refer to the .
A: Subscribe to our newsletter, also follow us on your favorite social media channels for the latest updates and if you want to have live chat/support you can join our Discord server or Telegram group for your convenience. Here on the Linktree, you will find .
A: You can open a support ticket on or , and our moderators will assist you promptly.
A: Of course and we are happy to hear your suggestions! You can contact any of our moderators on or and they will pass the information to the Development team.
A: You can read Magic Store Terms and Conditions at the .
A: You can stay updated by following any of our social platforms, with that being said we have a specific channel named âHot Offersâ on our Discord server or on our where we upload all current offers and new ones when they arrive!
A: We constantly make announcements on our corresponding channels on Telegram, Discord server, and Twitter/X accounts. By following us there, we guarantee you that you will be updated with the latest information surrounding the Magic Store. Please follow our for the newest updated on the store.
A: You must fully verify your MagicID account to be able to use Magic Store features. To be eligible to participate in the daily rewards pool distribution you will need a . The requirements are explained per feature and can be found in our .
A: Yes. History is available on the "" page in your profile settings. Here you will see your Karma history.
Here are the most commonly asked questions related to . If you have more questions, please join our community on and , and our team will be happy to assist you.
Answer: No, only projects that have completed the validation process on can have an IDO on Magic Launchpad.
Answer: SQRp represents the allocation amount that users can use to participate in launchpad pools. SQRp points are earned through or by .
Question: Is it possible to have a and simultaneously to increase allocation amounts?
Answer: No, SQRp points do not expire. The only way the balance of SQRp can decrease is if the points are used to participate in SQRp-gated pools on the .
A: to learn where you can buy $SQR tokens. If someone offers you to sell you SQR tokens be aware because it is a scam.
Yes, we are constantly adding new utility to the .
Fill out the, which can be found on the Magic Store website.
Once the submission is received, the Magic team will review the project and determine if it meets the store's .
Validated projects appear on all pages: Discover, Apps, and Games, while upcoming projects only appear in the Upcoming section. This means that Validated projects have the most exposure on the Magic Store. Read more .
A: We list both, production-ready and upcoming applications in development. In order to be listed your app has to meet the storeâs .
A: you can read the detailed guidelines and technical preparation. If you are interested in listing your hot offer please contact @Henrich_MSQ on Telegram or through his email henrich@magicsquare.io.
A: The listing is straightforward, but there are documents and videos app developers can use as help: Step-by-step guide and a explaining the listing process.
A: Yes. Apps can participate in . For any inquiries please contact @Henrich_MSQ on Telegram.
A: Yes. Please read our validation guidelines .
A: Make sure your app meets the Magic Store validation guidelines .
A: Follow our suggestions and listing guides here:
A: Users can open tickets through our official and our support team will assist them with issues, and if needed communicate with the app devs about it through our Telegram team group. Users may leave reviews and suggestions on the project page. Unwanted reviews can be reported and Magic Store team will review the reports and remove reviews if needed.
A: To make it easier for designers to work with our logo, we created ! Here you can find all the variations of our logo that you might need. In case of any questions, you can write here: partners@magicsquare.io
A: They are informed through email and in the official .
A: Project developers can use the provided statistics in their profile settings. We also have App Widgets and you can add it to your website.
A: Please read our for more information.
A: Please read our for more information.
